Keep your website healthy month after month
We handle backups, updates, monitoring, and quick content tweaks — with a clear response-time window and a small bucket of monthly hours for improvements.
- Security updates & uptime monitoring
- Backups + restore tests
- Small content/design tweaks
- Performance housekeeping (images, cache)
What’s included
Maintenance
- Core, theme/plugin, or package updates
- Security patches & vulnerability watch
- Weekly backups (off-site) + restore checks
- Uptime monitoring & alerts
Content & Tweaks
- New images, copy changes, blog posts
- Minor layout adjustments
- Form fixes & integrations sanity checks
- Image optimisation & cache tuning
Note: Major features or redesigns are estimated separately.
Care plans
Starter
For small sites that need essentials.
£10/month or £120/year
- Security & updates monthly
- Weekly backups
- Email support
- 0.5 hr tweaks / month
Standard
The sweet spot for active sites.
£22/month or £210/year
- Security & updates bi-weekly
- Daily backups + restore tests
- Priority email support
- 2 hrs tweaks / month
Pro
For busy sites & campaigns.
£30/month or £280/year
- Weekly updates & audits
- Daily backups + uptime 24/7
- Email & chat support
- 5 hrs tweaks / month
Starter
For small sites that need essentials.
€15/month or €140/year
- Security & updates monthly
- Weekly backups
- Email support
- 0.5 hr tweaks / month
Standard
The sweet spot for active sites.
€22/month or €210/year
- Security & updates bi-weekly
- Daily backups + restore tests
- Priority email support
- 2 hrs tweaks / month
Pro
For busy sites & campaigns.
€30/month or €280/year
- Weekly updates & audits
- Daily backups + uptime 24/7
- Email & chat support
- 5 hrs tweaks / month
Starter
For small sites that need essentials.
$19/month or $180/year
- Security & updates monthly
- Weekly backups
- Email support
- 0.5 hr tweaks / month
Standard
The sweet spot for active sites.
$29/month or $280/year
- Security & updates bi-weekly
- Daily backups + restore tests
- Priority email support
- 2 hrs tweaks / month
Pro
For busy sites & campaigns.
$39/month or $380/year
- Weekly updates & audits
- Daily backups + uptime 24/7
- Email & chat support
- 5 hrs tweaks / month
Unused tweak time rolls for 1 month. Larger tasks are quoted.
Response times (SLA summary)
Support window
- Mon–Fri, 09:00–18:00 (UK)
- Initial response: within 1–2 business days (plan-dependent)
- Urgent outages: best-effort same day
- Queue priority: Pro → Standard → Starter
How to request
- Email subject: [Support] Short summary
- Include URL, screenshot, and desired outcome
- We confirm scope & ETA before we start
- Time tracked against your plan
Full terms apply. Mission-critical SLAs available on request.
Need reliable website care?
We’ll keep things secure and make small improvements every month.
